Returns Policy

WHAT IS YOUR RETURNS POLICY?

We offer hassle-free returns within 15 days of delivery should wish to return your order.

You can choose one of the following return options:

1. Full refund to original payment method (excludes shipping costs)

2. Item exchange (except shipping costs)

Please note, the return is valid only if the following conditions are met:

1. We are notified within 15 days of receipt

2. The product is returned in its original condition, with the tags intact

3. It is shipped in its original packaging

4. A full and accurate invoice is available

Only regular priced items can be refunded. Sale items cannot be refunded.

If you are shipping an item over SGD $30.00, you should consider using a trackable shipping service, or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Please email us at hello@myquaintlittlethings.com outlining the details of your return, and don’t forget to include your invoice number.

WHAT HAPPENS IF I RECEIVE A FAULTY OR INCORRECT ITEM?

Please email us at hello@myquaintlittlethings.com as soon as you can.

We will arrange to collect the product(s) from you and provide the option of either:

1. An exchange for the same or a different item

2. A refund covering the standard cost of the product

3. Credit back into your account